Frequently Asked Questions:
You can also call ABT, if you are having issues with saving files, etc. at help@myabt.net, or give our helpdesk a call. They can be reached at 888-422-3400 option 1
To proceed with either obtaining an SMC email account or a Calyx Point seat or both, please contact Sara directly via email.
If you need a password changed – Calyx, Email or Lender….again reach out to Sara and she will assist you.
Many of our Loan officers use Remote Deposit which is the process of uploading a picture of your check into your banks mobile app and the funds are then deposited into your account. Although many of the larger banking institutions do have this service there are some that do not. Please check with your banking institute if you are interested in the remote deposit option.
**Expense checks cannot use the remote deposit option.
- Commission check is received in our office
- ALL Processing docs, Disclosures and Closing docs have been uploaded & indexed into Calyx
- Your completed Closing Funding sheet has been received
***There is a $75 Rush Fee for payroll checks that need to be issued within 24 hours. ALL 3 Compliance items listed above must be completed on rush files as well.